Our Privacy Commitment
End-to-end encryption
Every transaction and piece of personal data on tk99 flight is protected by SSL/TLS encryption. No outside party can read your data.
Data Is Not Sold
Your name, address, and transaction details are never sold to third parties. tk99 flight is firmly committed to this.
Your Control
You may view, correct, or request deletion of your data at any time. You own your data.
In compliance with international standards
Tk99 flight follows international data protection standards (GDPR-inspired) to safeguard your privacy.
Restricted Access
Only authorized staff may access your information, and they operate under strict confidentiality obligations.
Regular Audits
Tk99 flight's data security measures are regularly audited by third parties to ensure the highest level of protection.
1 Introduction
This privacy policy ("Policy") is issued by tk99 flight ("we", "the Platform") and applies to all users ("you", "member") of our website and app.
Tk99 flight believes that every user's privacy is a fundamental right. That is why we are fully transparent about how we collect and use your personal data. Reading this policy will tell you exactly what we do with your information — nothing is hidden.
By creating an account or using tk99 flight, you consent to this privacy policy. If you do not agree, please refrain from using the platform.
2 What Information We Collect
Tk99 flight may collect the following types of information:
Directly Provided Data
- Name, date of birth, email address, phone number
- Copy of national ID or passport (for KYC verification)
- Payment method details (bank or mobile banking number)
- Information provided during contact or details of a complaint
Automatically Collected Data
- IP address, browser type, and version
- Device information (operating system, screen resolution)
- Page visit time and browsing patterns
- Gaming activity logs (bet amounts, game types)
| Type of Data | Purpose of Collection | Mandatory? |
|---|---|---|
| Name & Email | Create Account | Yes |
| Identity Document | KYC Verification | Prior to withdrawal |
| Payment Information | Transaction Completed | Yes |
| IP address | Security & Fraud Prevention | Automated |
| Gaming logs | Responsible Gaming Monitoring | Automated |
3 How Your Information Is Used
Tk99 flight uses your information only for specific, legitimate purposes. We never use your data beyond what is needed.
- Account management: Registration, login, and profile updates.
- Payment Processing: Processing deposits and withdrawals securely.
- Security Assurance: Prevention of fraud, hacking, and unauthorized access.
- Customer Support: Resolution of your questions or complaints.
- Legal compliance: To meet licensing authority requirements.
- Platform Development: To improve the user experience.
- Responsible Gaming: Monitoring gaming activity and providing assistance.
Tk99 flight will not, without your permission, No marketing emails are sent. If you would like to receive promotional notifications, you can enable them from your account settings.
4 Who Your Data Is Shared With
Tk99 flight never sells your data to third parties. However, limited sharing may occur in certain cases to deliver our services:
- Payment Provider: Only the information necessary to complete a transaction.
- Identity Verification Provider: Through a secure channel for the KYC process.
- Technology Service Provider: Hosting & cybersecurity partner.
- Regulatory Authority: Upon a lawful request from the licensing authority.
- Law enforcement agencies: Under a court order or legal obligation.
All third parties with whom data is shared are bound by confidentiality agreements and are not permitted to use your data for their own purposes.
5 Cookies & Tracking Technologies
Tk99 flight uses cookies on its website. Cookies are small text files stored in your browser.
Cookie Types
- Essential cookies: For login sessions and security — these cannot be disabled.
- Functional cookies: To remember your language and preferences.
- Analytics Cookies: To understand platform usage (anonymised data).
You may disable non-essential cookies through your browser settings, though some features may become limited as a result.
6 How Long Data Is Retained
Tk99 flight does not retain your data longer than necessary. The general policy is:
- Profile information is retained for as long as your account remains active.
- After account closure, certain data may be retained for up to 5 years to meet regulatory requirements.
- Transaction records may be retained for an extended period due to legal obligations.
- Customer support conversations are generally deleted after 1 year.
7 Security Measures
Tk99 flight has implemented multiple technical and administrative measures to protect your data:
- 256-bit SSL/TLS encryption on all data transfers.
- Sensitive data (such as passwords) is stored in encrypted form.
- Two-Factor Authentication (2FA) support.
- Restricted data access for authorized staff only.
- Automated detection of suspicious activity.
- Regular third-party security audits.
However, no transmission over the internet can be guaranteed to be completely secure. It is your responsibility to Use a Strong Password and without notifying anyone.
8 Your Rights
As a tk99 flight user, you have the following rights:
Right to Access Your Data
You may request to know what information we hold about you.
Right to Rectification
You may request correction of inaccurate or outdated information.
Right to Erasure
You may request deletion of your data under specific conditions.
Right to Object to Processing
You may object to the use of your data for specific purposes.
Right to Data Portability
You may request a download of your data at any time.
Right to Restrict Processing
You may request that data processing be restricted in certain circumstances.
To exercise any of these rights, please contact our support team. We generally respond within 30 days.
9 Protection of Minors
Tk99 flight strictly does not provide services to anyone under 18. Any account identified as belonging to a minor will be immediately closed and no data will be retained.
A note for parents — please use website filtering tools on your child's device and stay informed about online gaming.
10 Right to Amend This Policy
Tk99 flight may update this privacy policy at any time due to legal or business changes. The effective date of any update will be reflected in the "Last Updated" date at the top of the page.
For significant changes, you will be notified via your registered email or through a platform notification. Continued use of the platform after any changes constitutes your acceptance of the updated policy.
11 Contact Us
For any questions, concerns, or to exercise your rights regarding this privacy policy, please contact us:
- Email: [email protected] (read-only, not clickable)
- Live Chat: Log in to the platform and reach us via live chat
- Support Ticket: From the "Support" section in your account settings
We provide support in Bengali and aim to respond within 24 hours.